Frequently Asked Questions

  • Are your technicians licensed and background checked?

    Yes, all technicians are fully licensed, insured, background checked, and drug tested. This ensures safe and professional service on every job.

  • Do you offer 24/7 emergency service?

    Yes, we provide 24/7 emergency service for plumbing, electrical, and HVAC issues. Licensed technicians respond quickly to restore safety and functionality.

  • What's included in your Family Plan Membership?

    The Family Plan Membership costs $24.99/month and includes seasonal HVAC tune-ups with priority scheduling. It helps prevent breakdowns and keeps energy bills low.

  • Do you install tankless water heaters?

    Yes, we install both traditional tank and tankless water heaters. Licensed technicians ensure full code compliance for gas, electric, or hybrid systems.

  • Can you provide same-day service?

    Yes, same-day service is available depending on job type and scheduling. Our fully stocked vans allow most issues to be resolved quickly.

  • Do you offer free HVAC assessments?

    Yes, we provide free in-home HVAC assessments with clear pricing before work begins. This is ideal for aging systems in Delaware County homes.

  • Are you part of CertainPath?

    Yes, as a CertainPath member, we follow proven standards for quality control, customer satisfaction, and continuous improvement on every project.

  • How long have you been in business?

    We have 13+ years of experience in the electrical trade and began as PJ's Electric before expanding into full home services.

  • Do you serve homes outside Chadds Ford?

    Yes, we serve Chadds Ford, Media, Glen Mills, Aston, Swarthmore, and surrounding Delaware County communities with fast response times.

  • Can you handle sewer line diagnostics?

    Yes, we provide complete sewer line diagnostics and replacement using advanced equipment to locate breaks, root intrusions, or corrosion issues.

  • Do you guarantee your work?

    Yes, every job is backed by our 100% satisfaction guarantee. We complete all projects with precision, integrity, and respect for your home.

  • What areas do you cover for emergency calls?

    We provide emergency service throughout Chadds Ford, Media, Glen Mills, Aston, Swarthmore, and Delaware County. Call (610) 467-4251 anytime for immediate help.